Privacy

Information Collection and Use

This privacy policy (“Privacy Policy”) notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. Be informed that we strictly do not share your Personal Information to any third parties in any manner other than for the reasons mentioned herein this Privacy Policy.

Who are we?

We are:-  www.ma-india .nl

Albert Verweystraat 1hs,

1064 sp

 Amsterdam

Tel 0031 20 370802

[email protected]

 

What information do we collect?

We collect information about you at our Website, application and our customer service centers. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect includes some or all of the following:

 

  • Name (including title);
  • Address;
  • Country;
  • Phone number;
  • Email address;
  • Your IP address
  • Order details;
  • Query
  • I need help with (Subject)
  • Comments

 

Why do we collect these information?

Name (including title)

To create user name/ required to provide personalized experience while answering question/ required to generate order invoice and shipment details by us as well as our shipment partner.

 

Address

Required to generate order invoice and shipment details by us as well as our shipment partner

Phone Number

Required to generate order and we may need to use your telephone number to contact you regarding your purchase

Email ID

Your email id is required to answer your question, to contact you in case we need more details about your question, to revert with the solution to your query, to receive communication on order related updates and if you subscribe, you may opt to receive offer and promotional emails.

IP address

We record IP address to show that the correct tax was applied to the sale, which we are required to do by law. Required to store for security purposes for aiding us to track any individual in case of any mishappening in our website/ system

 

 

 

 

When you use our website?

When you use our website to browse our products and services and view the information we make available, a number of cookies that we and third parties use to allow the website to function, to collect useful information about visitors and to facilitate you better experience.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer.

Cookies can be useful but not strictly necessary we always ask for your consent before placing them. Various third parties also place Cookies on your computer, again with your consent.

 

How long do we keep your information for?

You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;

 

When you submit an enquiry via our website?

When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you  to enqire and/or give extra information pertaining to your enquiry. We will do this based on our legitimate interest in providing accurate information prior to a sale.

We do not use the information you provide to make any automated decisions that might affect you.

 

When you purchase a product from our website?

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to process your order and to send you your products. We will also send you a receipt and we may use your telephone number to contact you regarding your purchase.

We require this information in order to process your payment, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law.

Your information is stored on our website which is based within the European Union. Your banking details are passed to a third-party payment processor PayPal  and Mollie service.

We do not use the information you provide to make any automated decisions that might affect you.

When you sign up to receive our newsletter?

When you sign up to receive our newsletter, we ask for your name and your email address.

We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.

We do not use the information you provide to make any automated decisions that might affect you.

 

When you submit a review about us?

When you submit a review about us we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

We do not use the information you provide to make any automated decisions that might affect you.

You may ask us to remove your review at any time.

 

Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

 

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.
If you have any questions regarding the processing of your personal information, please contact :- [email protected]

Ma-India, attention of:- Linda Johnson, Albert Verweystraat 1 hs, 1064 SP, Amsterdam

 

When does this Privacy Policy apply?

This Privacy Policy applies to all of the services offered by ma-india.nl, via its website

 

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

Version 1. Date: 23/05/2018

We will update the version number and date of this document each time it is changed.

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